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亚马逊官方邮箱


亚马逊新注册用户:若是刚注册完成就提示密码错误,无法登陆,或者直接被拒绝注册的。可以直接给seller-performance@amazon.com发邮件申诉。 备注:刚注册完就无法登陆或被拒绝注册,请求恢复账号就可以了。

亚马逊官方邮箱:
notice@amazon.com
seller-evaluation@amazon.com
pq-review@amazon.com
account-confirmation@amazon.com
cn-seller-verification-enquiry@amazon.co.uk

店铺被关闭货款申诉邮箱:
US:merchant-reserve-inquiry@amazon.com
CA:payments-investigate@amazon.ca
UK:payments-investigate@amazon.co.uk
FR:investigation-amzpayments@amazon.fr
DE:payments-nachforschungen@amazon.de
IT:payments-investigate@amazon.it
ES:investigacion-pagos@amazon.es
IN:payments-investigate@amazon.in
MX:payments-funds@amazon.com.mx

亚马逊账号冻结后的余额处理: payments-funds@amazon.co

亚马逊投诉跟卖的入口:
1.从AM后台ContactSeller Support开case投诉, Report a violation https://sellercentral.amazon.com/hz/contact-us
2.以权利人身份投诉侵权 https://www.amazon.com/gp/help/reports/infringement
3.以买家身份test buy投诉 http://www.amazon.com/gp/help/reports/contact-us
4.:品牌+律师信 专利+律师信 amazonexclusive 重度垂直的产品策略

产品质量(PQ)问题申诉 (例如产品被下架)
US:seller-performance-policy@amazon.com
UK:seller-performance-policy@amazon.co.uk
FR:politique-performance-vendeur@amazon.fr
DE:verkaeufer-performance-richtlinie@amazon.de
IT:performance-venditore-politiche-di-condotta@amazon.it
ES:politicas-performance-vendedor@amazon.es
IN:seller-performance-policy@amazon.in
MX:politicas-performance-vendedor@amazon.com.mx

亚马逊各站点绩效团队邮箱:
US: seller-performance@amazon.com
UK: seller-performance@amazon.co.uk
FR: performance-vendeur@amazon.fr
DE: verkaeufer-performance@amazon.de
JP: alliance@amazon.co.jp
ES: performance-vendedor@amazon.es
IT: performance-venditore@amazon.it
CA: seller-performance@amazon.ca
用登录邮箱使用英语发送,发邮件时态度诚恳、并在末尾再次注明你的登录邮箱,方便对方查询。

知识产权侵权解决后撤诉:
US:notice@amazon.com
UK:notice@amazon.co.uk
FR:notification@amazon.fr
DE:benachrichtigung@amazon.de
IT:notifica@amazon.it
ES:aviso@amazon.es
IN: notice@amazon.in
MX:notice@amazon.com.mx

品牌外观专利侵权:
copyright@amazon.com

帐号不能登录怎么移除FBA库存?
联系亚马逊付款的邮箱: paymentsinvestigate@amazon.com
PS:询问你的产品清单时,告诉他需要移除库存,他会给你一个产品清单和移除库存的费用,如果你的账号余额不足的话会给你一个亚马逊的收款账号,你按要求把钱转过去,然后再回邮件告诉他,把地址给他,就给你移除了。

受恶意攻击或者敲诈邮件:
标题:「feedback abuse report」+「卖家店铺名」发送到:investigate@amazon.com

亚马逊VE申请邮件: vendorexpress@amazon.com

审核卖家评级表现: seller-performance-policy@amazon.com